Frequently Asked Questions

DISCOVERY PASS

Volunteering

Partnerships and Sponsors

  • Each Discovery Pass entitles you to 6 seasonal wine and culinary pairings from participating wineries across the Niagara region. Once you’ve purchased your pass and made your desired reservations, simply travel to your chosen wineries during the dates and times listed on your ticket to enjoy your Discovery Pass experience!

    Please note that as of this year, Discovery Passes and Driver’s Passes can only be scanned ONCE per winery, up to a total of 6 times overall.

    If you have any additional questions, please feel free to reach out to our Guest Services team at gabby@niagarawinefestival.com.

  • Yes, we now have shuttle options available for the Discovery Pass.

    The shuttle will run on Saturdays and Sundays on a pre-determined schedule.

    1. You will have the option to visit pre-selected wineries in either; Niagara-on-the-lake (NOTL) OR Niagara Benchlands.

    • Participating wineries will be posted February 24th.

    2. You can either choose to hop on the shuttle from Niagara Falls OR St. Catharines.

    • Niagara Falls Pickup Location: Old Stone Inn

    • St. Catharines Pickup Location: Holiday Inn (Ontario Street)

    Please head to our Icewine Ticket page to find more information and where to purchase tickets.

  • While some wineries prefer or require reservations, many are open to walk-in visits! Make sure to check the listings for more information.

    *Please note that wineries that require reservations withhold the right to refuse service to walk-in guests.

  • Our Flex Friday Passes are for guests who are looking for a little less hustle and bustle. For a special price, you can use your Discovery Pass any Friday during the program

  • While our Discovery Passes are for guests 19+, children are welcome to accompany family members to our participating wineries

  • Traveling with a designated driver and want them to join in on the fun? Our Driver’s Pass is the perfect option! Each pass entitles you to any six of the seasonal culinary options listed above plus a non-alcoholic beverage

  • If you’ve purchased Discovery or Driver’s Passes from us in the past, you may note that we’ve made some changes to our ticketing system. We’ve endeavoured to make this new system as easy to use as possible, but if you have any questions, please consult our how-to guide here!

  • If you’ve purchased tickets but have yet to receive your confirmation email, don’t fret! First, ensure that you’ve checked your spam or junk folder, and make sure you’re on the lookout for emails from SquadUP, our ticketing company. Their email address is squadup@t.squadup.com.

    If you still can’t find your confirmation email, please reach out to our Guest Services team at gabby@niagarawinefestival.com with your name and email address and we’ll be happy to help!

  • Guests who purchase Discovery or Driver’s Passes will receive a link to our reservation system via email. If you have not received this email, please reach out to our Guest Services team at gabby@niagarawinefestival.com, indicating which pass type you’ve purchased so our team can send the appropriate link.

  • Many of our participating wineries welcome reservations from groups of 8 or more! Explore the Discovery Pass page for more information.

  • Absolutely! Reservations are booked independently from your Discovery or Driver’s Pass purchase, so guests are more than welcome to book reservations as a group even if they’ve purchased all of their passes separately. Just make sure to include the names of all the guests in your party so that our participating wineries know to expect you!

  • Many of our wineries offer pairings for those with dietary restrictions, and those with vegan, vegetarian, gluten-free, and dairy-free options will be noted above. For all other dietary inquiries, we recommend reaching out to wineries directly for more information.

  • The tasting location differs depending on the winery. Please refer to the Discovery Pass listings for more information!

  • Our events are rain and snow or shine, so in case of inclement weather, make sure to dress appropriately! Participating wineries may opt to change their tasting locations depending on the weather, but this is not guaranteed.

  • Pet policies differ between our participating wineries, so we recommend visiting our Partners page and check out wineries that have a “pet friendly” icon before arriving.

  • We’re accepting volunteer applications year-round! Head to our Better Impact page to sign up or reach out to our team directly at volunteer@niagarawinefestival.com for more information.

  • Yes of course! We offer pre-event training and on-site support, plus perks like free lunches/dinners, discounted tickets, volunteer appreciation events, and more.

  • Check out our sponsorship package or reach out to our Sponsorship Coordinator at partners@niagarawinefestival.com to learn more.